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Terms of Service

These terms apply to your use of this website. By browsing the site or sending us an enquiry, you agree to them. If you do not agree, please do not use the site.

Last updated

Who these terms are with

This website is operated by Monaco Dentistry, of 1346 Johnston Road, White Rock, BC V4B 3Z2, Canada. "We", "us", and "our" mean that practice; "you" means the person using the site.

This website is not dental advice

The information on this site describes the treatments we offer and is provided for general information only. It is not dental, medical, or health advice for your situation, and it is not a substitute for an examination. Every mouth is different, and what is right for one patient may be wrong for another.

Using this site, reading it, or sending us an enquiry does not create a dentist–patient relationship. That begins when you attend the practice and we agree to provide care.

Any before-and-after images, treatment descriptions, timelines, or outcomes shown here are examples of what has been achieved for particular patients. They are not a promise of the result you will get.

If you have a dental emergency, telephone the practice — and if you have a medical emergency or a serious injury, call 911. Do not use the website form to report an urgent problem; it is not monitored continuously.

Using this website

You may use this site for your own lawful, personal purposes. If you are under 13, please use it with a parent or guardian.

You agree not to:

  • use the site in any way that breaks the law or infringes someone else's rights;
  • attempt to gain unauthorised access to the site, its server, or any connected system;
  • introduce malware, or interfere with the site's normal operation;
  • scrape, harvest, or systematically copy content from the site for a commercial purpose without our written permission; or
  • submit false information, or someone else's personal information without their permission.

Our content

All text, images, logos, layouts, and other material on this site are owned by Monaco Dentistry or used with permission, and are protected by copyright and trade mark law. You may view, download, and print pages for your own reference. Any other use — copying, republishing, or adapting the material — needs our written permission.

Our name, logo, and brand marks may not be used without our written permission.

Accuracy of information

We work to keep the information on this site correct and current, but it is provided on an "as is" basis for general information only. Treatments, technology, opening hours, team members, and the services we offer may change without the site being updated the same day.

Where the site mentions insurance or public programs such as the Canadian Dental Care Plan, it describes them in general terms only. Whether you are eligible, and what is covered, is determined by the plan or insurer — not by us — and we cannot guarantee coverage or the amount of any reimbursement.

Enquiries, appointments, and fees

Nothing on this website is a binding offer, and no price shown or implied here is a quotation.

Submitting the form is a request for an appointment or for information — it does not confirm a booking. An appointment exists only once we have confirmed it with you directly.

Any treatment plan and its fees are given to you after a clinical examination, and are subject to your informed consent. If a plan we have given you conflicts with anything on this website, the plan is what applies.

Availability of the site

We aim to keep the site available, but we do not guarantee uninterrupted access. We may change, suspend, or withdraw any part of the site at any time, and we may restrict access for maintenance or for security reasons without notice.

Third-party links and services

The site links to and embeds third-party services, including an embedded Google Map. We do not control them, we do not endorse them by linking to them, and we are not responsible for their content, availability, or terms. Your use of a third-party service is governed by that provider's own terms.

Our liability

The website is provided on an "as is" and "as available" basis. To the fullest extent the law allows, we exclude implied warranties about the website, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data, or goodwill, arising from your use of this website or from reliance on its general information.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Nothing in these terms affects our professional obligations to you as a patient, or the rights you have under the Business Practices and Consumer Protection Act or other consumer-protection law in British Columbia.

Your responsibility

If your misuse of this site, or your breach of these terms, causes us a loss or a claim from someone else, you agree to cover our reasonable costs in dealing with it.

Privacy

Our Privacy Policy explains how we handle personal information, and forms part of these terms.

Changes to these terms

We may update these terms. The version on this page at the time you use the site is the one that applies, and the date at the top shows when it was last revised. Continued use after a change means you accept the updated terms.

Governing law and disputes

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, and any dispute will be dealt with by the courts of the Province of British Columbia — except that, if you are a consumer, you keep the right to bring a claim where the law entitles you to, and the mandatory consumer-protection laws that apply to you still apply.

Before starting a formal dispute, please contact us — most issues are resolved with a phone call.

General

If any part of these terms is found unenforceable, the rest continues to apply. Our not enforcing a term is not a waiver of it. These terms are the whole agreement between us about your use of this site.

Contact us

Questions about these terms: email info@monacodentalbc.ca, call (604) 953-9887, or write to Monaco Dentistry, 1346 Johnston Road, White Rock, BC V4B 3Z2, Canada.